TERMS & CONDITIONS
10AM Cut Off Time for Same Day Processing of Order.
Delivery time is 1-2 working days for Metro Manila and Provinces.
FREE SHIPPING in the Philippines For Orders Over PHP 1,000.
For Orders Below PHP 1,000, a shipping fee will be applied:
* In Metro Manila P45
* In Provinces P90
RETURN AND EXCHANGE POLICY
Returns and exchanges of unused item can be accepted up to 7 days upon receipt.
Requirement for a valid return:
Items must be in the same condition when you received it, and returned in the original packaging along with all the accessories or tag. Swimwear, Lingerie, Underwear, Earrings and Beauty Products CANNOT BE RETURNED for hygienic reasons.
Items that have been altered, damaged, or used cannot be exchanged, unless the item is a factory defect.
Sale items can no longer be exchanged.
Refunds cannot be made for returned items. They can only be replaced by items of a similar amount or higher.
Posted Photos on the website are Internet Photos from our supplier. We ensure that the posted photos are the same as the ones that we have in our office. There may be cases that there is a slight difference between the items, we make sure that we have an actual photo of the item provided in the website.
DEFECTIVE / DAMAGED ITEM
Items with factory defect/s must be reported immediately within 7 Days upon receipt of the item.
Items returned that is described as damaged or defective will be checked. If found defective or damaged, we will replace the items and pay for the appropriate shipping costs. However, If found not defective or damaged, we will ship back the item and the buyer will pay for the appropriate shipping cost.
Item with minor removable stains are not considered defective item, it is not considered for replacement or return.